Hello, I would like to ask you to reply to my email, as I have not received a response back. You wrote to me that shipments are being returned from my country, but I don't have another address. I don't know why they are returning when you have already sent me a package from the Netherlands to my country and it arrived fine so what is the problem? It's been more than two weeks since I placed the order, and I'm already waiting for the tracking number from you. Please inform me as soon as possible.